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About The Role

We're looking for a dedicated and experienced Frontline Support Specialist to join our Disability Services team. This role is ideal for someone passionate about person-centred care, especially supporting clients with complex needs.

You'll mentor staff, guide behaviour support strategies, and work closely with clients and their networks to ensure safety, inclusion, and positive outcomes.

Benefits

Pay rates from $38.65 - $41.45 (SCHAD's Award Level 3, based on experience/qualifications)
Ongoing training and leadership development opportunities
Clear career progression through succession planning
Fitness Passport access for you and your family
Salary packaging + meal/entertainment card (if eligible)
Birthday leave to celebrate you!

Duties

Deliver tailored support for clients with complex needs
Lead behaviour support and crisis management strategies
Mentor and guide staff to build a high-performing team
Engage clients and families to align services with individual goals
Advocate for client rights and maintain accurate documentation
Ensure compliance with NDIS standards and policies

Essential

Skills and Experience:

Proven experience in high-intensity, person-centred disability support
Strong communication and interpersonal skills
Ability to mentor and model best practice
Certificate III or IV in Disability Support (or equivalent)
Current NSW Working with Children's Check, NDIS Worker Screening, Police Check, First Aid, and Driver's Licence
Access to a personal vehicle for work use, if required

Desirable

Experience leading complex care reviews
Knowledge of NDIS Practice Standards and legislative requirements

About Us

For over 65 years, Challenge Community Services has provided disability services, foster care, allied health, and supported employment. Our mission is simple: empower individuals and strengthen communities through compassionate, people-focused support.

How To Apply

When applying, please ensure you include a cover letter, resume and address the key selection criteria as part of your application.

To apply and view the Position Description please click on the 'apply now' button below or visit our website: www.challengecommunity.org.au

Confidential enquiries can be made by contacting Marissa Marquett

via email marissa.marquett@challengecommunity.org.au

Closing Date - 31st October 2025

We acknowledge the traditional owners of the land on which we work and live, and pay my respects to their elders past and present.

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