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Customer Service and Administration Officer
RAPID PLAS
Introduction:
A world leading roto moulding manufacturer, providing water storage products and solutions. As an employer Rapid Plas provides a unique workplace due to the significant diversity of roles within the company. Employees enjoy a team based approach working collaboratively to succeed together. Selling throughout New South Wales and Queensland, we engage customers and retailers with agricultural, commercial and residential poly products including rainwater tanks, livestock feeding and watering solutions.
Description:
Rapid Plas is looking for a Customer Service & Administration Officer to join our Tamworth team. This is a great opportunity for someone who enjoys helping customers, solving problems, and working in a supportive team environment.
Key duties include:
About You
If you’re looking to join a friendly team where your work makes a difference, we’d love to hear from you.
A world leading roto moulding manufacturer, providing water storage products and solutions. As an employer Rapid Plas provides a unique workplace due to the significant diversity of roles within the company. Employees enjoy a team based approach working collaboratively to succeed together. Selling throughout New South Wales and Queensland, we engage customers and retailers with agricultural, commercial and residential poly products including rainwater tanks, livestock feeding and watering solutions.
Description:
Rapid Plas is looking for a Customer Service & Administration Officer to join our Tamworth team. This is a great opportunity for someone who enjoys helping customers, solving problems, and working in a supportive team environment.
Key duties include:
- Managing inbound and outbound calls with customers and dealers
- Providing dispatch notifications and delivery updates
- Handling warranty and delivery claims
- Assisting with transport and delivery issue resolution
- Maintaining accurate customer records in the CRM system
- Supporting the team with general administrative duties
About You
- Strong customer service and communication skills
- Organised with great attention to detail
- Strong problem-solving ability
- Able to manage multiple tasks in a fast-paced environment
- Able to work independently and part of a team
- Previous customer service or administration experience preferred
If you’re looking to join a friendly team where your work makes a difference, we’d love to hear from you.